Our Policy
Cruising with Us
Please arrive 30 minutes prior to your scheduled cruise time
Dolphin sightings are not a guarantee as they are wild animals, however we have an extremely high success rate
Bringing your own snacks and beverages is permitted (no glass containers please)
Apply sunscreen prior to departure, application of spray sunscreen is not allowed onboard
Beach Towels, Hats, sunglasses and proper swim attire are recommended
Operating jet skis under the influence of alcohol is not permitted, we reserve the right to cancel your cruise without a refund
All jet ski operators must bring a state issued drivers license
All cruises are private, no more than 6 passengers allowed on boat cruises per coast guard regulations
Children under the age of 5 are not permitted to ride on jet skis
Jet ski weight limit is 450 lbs.
Paying for your Cruise
Advanced reservations are required for all cruise packages
50% credit card deposit is required upon reservation
Remaining balance is due at the end of each cruise (Cash or Credit Cards accepted)
Cancellations & Refunds
Same day cancellations are not permitted, you will be charged the full package rate
Cancellations within 48 hours will lose deposit only
Cancellations over 48 hours in advance will receive a deposit refund, minus a $39 booking fee
Weather related cancellations may be rebooked as schedule allows (another day/time) during your time in Orange Beach. If rebooking is not possible we will refund your deposit minus a $39 booking fee.
Gratuity
Gratuity is encouraged for your captain or guide (Cash or Credit Cards are accepted)
Orange Beach Private Family Dolphin Safaris | All Rights Reserved |
Created by Olive + Ash. Managed by Olive Street Design.